Privacy Policy
Effective Date: [July7 2024]
1. Introduction
Jibs African Store (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
2. Information We Collect
We may collect the following types of personal information from our customers:
- Contact Information: Name, address, phone numbers, and email addresses.
- Payment Information: Credit card numbers, billing addresses, and other payment details.
- Order Information: Products purchased, order history, and preferences.
- Website Usage Information: IP addresses, browser types, and browsing activities on our website.
- Customer Service Information: Communications with our customer service team.
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- Customer Service: To provide you with customer service, respond to your inquiries, and address any issues or concerns.
- Marketing Communications: To send you promotional materials, newsletters, and other communications about our products, services, and offers. You can opt-out of these communications at any time.
- Improving Our Services: To analyze customer behavior and preferences to improve our products, services, and website.
- Legal Compliance: To comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: If required by law or in response to legal proceedings, we may disclose your information to law enforcement or other government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption: We use encryption technologies to protect sensitive information transmitted online.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Secure Storage: We store personal information in secure environments protected by firewalls and other security technologies.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Jibs African Store
20560 Main Street SE,
Calgary, Alberta. T3M 3E9
Email: info@jibsafricanstore.ca
Phone: 587 716 0141, 587-716-0045
Customer Care: 587 716 0141, 587-716-0045
Email: sales@jibsafricanstore.ca
By using our website and services, you consent to the terms of this Privacy Policy.
